Sales Manager, Travel Agency

Sales Manager, Travel Agency

For more than 30 years, our client has served their customers throughout Canada and abroad with their vacation and business travel needs.  For the past three consecutive years, they are proud to be the recipient of the Consumer Choice Award for Business Excellence for the best travel agency in Winnipeg. In 2010 the Better Business Bureau awarded them with the Torch Award for Marketplace Excellence, the first time these awards have been given in Manitoba and the only travel agency to receive an award. Our client takes pride in providing superior customer service to their clients and partnering with them to create unforgettable travel experiences and lifelong memories.

 

Key Responsibilities:

• Plan and manage the development and implementation of sales, advertising and promotional strategies to achieve maximum growth for the Branch;

·         Ensure total customer satisfaction while controlling costs and maximizing revenue;

• Coach and lead the travel consultants in achieving both their independent sales goals and the collective objectives of the organization;


• Set and maintain sales budgets; analyze sales reports to track performance;


• Develop and recommend sales training programs to maximize growth potential for the team;


• Oversee recruitment, selection and retention of sales staff;


• Source and actively sell products and destinations to meet customer needs;


• Build long term and meaningful relationships with clients;


• Maintain and update the client relationship management system with client activity;

Key Qualifications:

• Minimum 3 years of proven sales leadership experience within the travel/hospitality/tourism industry;


• Familiarity with sales incentive/commission based programs;


• Excellent motivational, organization and customer relation skills;


• Flexible and energetic with the ability to work well in a fast paced and dynamic environment;


• Possess an established base of expertise and a network of contacts that will help identify opportunities;


• Superior written and verbal communication skills;


• Demonstrated capacity to effectively plan and optimize personal productivity;


• Advanced MS Office skills (Word, Excel, PowerPoint, Outlook);


• Familiarity with client management software (CRM)an asset;

 

If you would like more information about this position, please contact Gail Eckert, Senior Consultant, Legacy Bowes Group at (204) 934-8828.  If you believe you can make a strong contribution to this organization in the role of Sales Manager, please submit your resume in confidence to gail@legacybowes.com  quoting position number 103340.

Job Title Sales Manager, Travel Agency

Company Name Legacy Bowes Group Email gail@legacybowes.com Website http://www.legacybowes.com Salary Province Manitoba Location Winnipeg