Customer Service Representatives Winnipeg 89ss1101
Customer Service Representatives Winnipeg 89ss1101
Immediate Openings for Customer Service Representatives Working from Home!
Hourly pay regardless of call volume ? Paid out twice/month
Who We are:
?We invented the virtual call centre in 1998 and have since been the industry leader recently voted the #1 contact centre company for customer satisfaction.
?We are currently undergoing expansion in Manitoba with immediate openings for creative and resourceful individuals to support our latest wireless client.
What?s in it for you:?Work-life balance ? we understand the numerous reasons you would want to work from home: children, elderly parents, school, disabilities, location and more.
?Reducing your carbon footprint and saving on travel costs and time.
?Hourly pay regardless of call volume ? Paid out twice/month
?Comprehensive paid training via virtual classrooms
Position Requirements
?Previous call center, customer service or sales experience is preferred
?Strong listening and communication skills, professional telephone manner, and ability to deal with customers tactfully and effectively in a fast-paced, ever-changing work environment
?Must be computer literate: strong keyboarding and internet navigation skills; type a minimum of 25 wpm; basic arithmetic skills required (i.e., calculating taxes)
?Must be flexible to work shifts within our operating hours (evenings, weekends and holidays). Hours of operation: Monday to Sunday, 6:00 a.m. to midnight Mountain Time.
?Must be punctual and committed to work schedules
?Ability to find and communicate customer solutions quickly and accurately while using multiple resources
?Must be comfortable working in a highly structured, metrics driven environment
Competencies
?Customer service oriented skills and ability
?Flexibility and enthusiasm for troubleshooting problems in a timely manner
?Speak clearly and persuasively in positive or negative situations, listen and establish clarity to resolve issues and increase customer satisfaction
?Develop strong rapport with callers early in each contact
?Experience using Windows and Internet web browsing computer applications
?Excellent data entry, listening, and problem solving skills
?Ability to work in a multi-task environment, talking to customers while simultaneously accessing the computer system
?Positive attitude and strong interpersonal skills
Computer Skills
?Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
?Skilled using chat and instant message communications
?Ability to trouble-shoot computer glitches independently before calling for assistance
APPLY NOW!!!
For more information or to apply directly to the ad, please go to:
http://www.canadajobsandcareers.ca/jobs.php?ad=a577d1ea51432db5d620a05a15f002fd
**When applying to this job please put JOB TITLE and JOB # in the Subject Line or Cover Letter and email to resumes@nethire.ca**
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