Hotel General Manager
Our client, The Burntwood Hotel is conveniently located in Thompson, Manitoba. The Burntwood Hotel is committed to growing with the city of Thompson, recently completing a major renovation and expansion projects to become a full service facility to business and leisure travelers alike. The upgraded and expanded facilities offer their guests much more than overnight accommodations by providing dining, conference, entertainment and recreational opportunities.
Recent renovations and expansions include a transformation of the beverage room into a Regal Beagle Sports Bar. This 3 ½ star Canada Select rated property features 30 VLT’s, thirty seven hotel guest rooms that have been recently added, luxurious Jacuzzi suites, and modern amenities have been implemented in all guest rooms. This facility has an indoor pool complex, featuring an impressive 100+ foot waterslide, luxurious hot tub, adorable kiddie pool, exercise facility and a 5 bedroom executive wing. The property offers a fully licensed Grapes Restaurant & Bar and conference/banquet facilities. The Burntwood Hotel is Thompson's premier full service hotel, committed to offering our guests the finest in hospitality.
Reporting to the Director of Operations, the General Manager will be responsible for the overall management of the establishment which includes:
- All operations of the establishment including the achievements of results and day-to-day operations of the business.
- Ensuring and enforcing all safety and health rules, policies and regulations and Manitoba Liquor Control Commission regulations.
- Ensure the proper development and training of all new employees and employee performance evaluations are conducted to all employees.
- Developing and reviewing all cost summary reports and evaluating the profitability of all functions while undertaking corrective actions as required.
- Keeping the Management team informed on any and all issues relating to the operations of the business.
- Enforce all company policies and operating procedures.
- Conduct staff meetings and approve overtime of time.
- Develop and ensure proper daily/weekly work scheduling of all employees.
- Review all monthly accounting reports.
- Establish high quality standards and ensure compliance in achieving these standards, plus customer satisfaction.
The successful candidate will have a high school diploma with additional schooling in hotel management (preferred). You must possess at least 3 years in a management position dealing with a functional organization and at least 2 years supervisory and managerial capacity. General experience must include the following areas: hotel, food and beverage sales, marketing operations and general administration. Supervisory/ managerial experience must include budgeting, scheduling and personnel management. A valid driver’s license, Management level- “It’s Good Business” Certification, WHMIS Certification and Food Handling Certification are preferred.
The ideal candidate will have the ability to manage multiple responsibilities and have significant knowledge of the hotel industry and suppliers. Having a good knowledge of accounting and finance, profit loss responsibility is vital. You will have strong communication and comprehension skills combined with strong decision-making and problem solving skills. Excellent interpersonal skills, with demonstrated capacity to work effectively with people from diverse backgrounds would be desirable. Experience working within a unionized environment an asset.
If you believe you can make a strong contribution to this organization in the role of General Manager, please contact Gail Eckert at 204.934-8828, or submit your resume in confidence to gail@legacybowes.com
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